State Farm® Insurance Agent Michelle Kerfin

"Scott really helped me out he’s a great dude and honestly looks for the best results in anyone’s situation, I couldn’t ask for a better agent to talk to whenever I call."

"I could not live without Michelle and her staff. They literally take care of all my insurance needs. It is so nice to have everything in one hardworking, friendly, & efficient office. They are also a great asset to this community."

"Always encounter a friendly and helpful staff person. Spoke with Jennifer today (on a Saturday) and she cordially assisted me."

"I have been a client of Michelle Kerfin for many years and the customer service has been excellent. Today I had the pleasure of working with Rachel. She was extremely helpful with an auto insurance claim that I was having problems resolving. She went on and above in getting answers from the claims department. I am happy that I have an agent that gets involved and doesn't just give me an 800 number. Rachel made sure the issue was resolved until the very end. Thank you!"

"Added our daughter to our car insurance, totally dreading this phone wondering how much this was gonna cost. Come to find out it wasn’t as bad as I thought. Very reasonable. Rachel was very helpful and informative and even reviewed our policy and was able to lower our premium and add some better options to our plan. We have been with State Farm for years and with the same agent (Michelle Kerfin) I would totally recommend her!"

"Daisy was absolutely amazing. She was attentive, answered all my questions, great customer service skills, and followed up with me in a timely fashion. She also extended herself for any concerns I may have in the future. My quote was cheaper than Progressive and I was able to bundle two policies for a great rate. If you’re looking for reasonable rates and a knowledgeable agent please don’t hesitate to contact her. Thank you Daisy for making my transition seamless."

"Thank you for your service, always the best."

"Pleasant and helpful. State Farm is reliable insurance and this office is particularly helpful."

"Jennifer Ryan provides great service! She answers all questions quickly and clearly. Whether in person, phone, or email, she is easily accessible. Thank you!"

"So five stars because working with Jennifer at this agency was wonderful. I called to change my car insurance because we purchased a new car she handled that wonderfully of course does she happen to mention some baking relationships that they had with US BANK in about a CD promotion that they had it saved promotion luckily enough I was looking for those exact same service and we put our heads together and we’re able to come up with a great solution for me right over the phone right on my computer and my phone worked out great though I’ve got the combined services with State Farm and US BANK of a CD checking account and savings account with great dividends!! she also had mentioned that there was business insurance for my small business with Scott help me with right away and I switched over that as well and I’m a longtime customer so they keep on helping me and they keep on cared about me, which is outstanding that’s one of the reasons why I stay with State Farm and especially Michelle Kerfin!! outstanding"

"Michelle was very knowledgeable and explained my policy in depth. Also show me how to save money with adding renters insurance which I’m very appreciative of."

"I recently connected with this State Farm agency after they reached out to provide an auto insurance quote, and I had the pleasure of working with Rachel. She was extremely accommodating, professional, and genuinely committed to helping me understand all my options. The quote she provided was far more competitive than my current provider—competitive enough that they ultimately earned all of my business. Rachel was responsive to every question, made the entire process smooth, and handled the transfer of my policies with care and efficiency. Excellent customer service, fair pricing, and a truly seamless experience. I highly recommend this agency to anyone looking for quality insurance without overpaying."

"I spoke with Daisy over the phone and she was incredibly helpful. She kindly explained everything extremely well and thoroughly, making sure i understood everything completely. She was very clear and patient, making my overall experience wonderful."

"I needed a certain insurance and called state farm and they directed me to this office. The employee who helped me, Daisy, found the insurance that met my needs. I'm very impressed with her knowledge of the job; she withstood over an hour of my questions and sounded happy the whole time."

"I have been working with Nick at the Michelle Kerfin office. Nick has helped me with a variety of things that have come up over the past year. He has been unbelievably kind, patient, and professional. I can always count on Nick to follow up and get done what he says he will get done. Dealing with Nick has been very refreshing!"

"Friendliest staff ever! Every team member helps out. Truly the best office in Will County! I just had my home and auto bundled after hours. Now that is true dedication. The Kerfin team are winners. They won't stop until you get what you want done."

"Awesome place to purchase insurance!!"

"Thank you for all your help!!! Your office is always so helpful!"

"So professional and friendly. Rachel went above and beyond to provide the best possible coverage for us while saving us money in the process. I can't say enough."

"Rachel was super helpful explaining coverages and reasons behind them. Always have a great experience when I work with personnel in this office!"

"Fantastic customer service and prompt response! Please ask for Rachel!"

"State farm agent Jennifer did an amazing job helping me set up my appointment and take care of everything I needed. She is absolutely AMAZING!! Can't thank her enough."

"Great Experience with Nick both on the phone and in person! Super Helpful !! Always willing to help !!! Great Positive attitude!!!"

"Scott was great! He was knowledgeable and very helpful with explaining everything. Their rates were also great. Easy to talk to and get the information you need. I would recommend calling"

"I finally switched from Allstate to State Farm last year after Allstate left me without auto insurance for months without notifying me of the change. My price was basically cut in half. I just moved my home insurance to start the new year and bundled it with my auto. I'm saving well over $2k from switching and the customer service is wonderful. I'd give more starts if possible."