State Farm® Insurance Agent Michelle Kerfin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carlotta Lofton
October 27, 2025
5
out of
5
rating by Carlotta Lofton
"Nick was excellent in providing the needed information so that I could make a well informed decision. He was patient and courteous! Good job and thanks, again!!"
We responded:
"Hi Carlotta! We are thrilled you had such an amazing experience with Nick. If you ever need anything, just let us know! "
Danielle Iacobazzi
October 25, 2025
5
out of
5
rating by Danielle Iacobazzi
"Jennifer was so great. She went above and beyond giving me quotes and answered all my questions. She was very knowledgeable, talked me through everything, went through all the what ifs, and helped me get the best rate. Thanks so much."
We responded:
"Thank you so much for your amazing review, Danielle! We'll be sure to pass it on to Jennifer. We're so happy you chose us to be your good neighbors! "
Gina Kazmierczak
October 23, 2025
5
out of
5
rating by Gina Kazmierczak
"We purchased a new van. As Rachel was going over the info she decided to check our other vehicles info. Turns out we were able to take some of the family members off a few cars. We ended up getting back over $400 every six months in savings! Thanks Rachel!"
We responded:
"Thank you for taking the time to share your experience with State Farm and specifically, with Jennifer. We're truly sorry to hear about the accident your daughter was involved in, but relieved to know that our team, led by Jennifer, was able to support you effectively through the claims process. -Michelle"
Rob D
October 13, 2025
5
out of
5
rating by Rob D
"I called for a claim. Jennifer noticed info in my account wasn't accurate. She was able to straighten everything out for me. I was upset with myself, and she was very nice and assured me everything would get worked out."
We responded:
"Hi Rob! Thank you for the awesome review, we're so glad Jen was able to help you! If you ever need help with anything, just let us know. "
Matthew Skobel
October 10, 2025
5
out of
5
rating by Matthew Skobel
"Jennifer was very nice and extremely helpful. She took care of the problem I was dealing with seamlessly and I am so thankful for her. She’s amazing if you ever need anything she’s your go-to! Can’t recommend her enough."
We responded:
"Hi Matthew, thanks for the glowing review! We'll be sure to pass your kind words on to Jennifer. We're so lucky to be your good neighbor! "
J H
October 2, 2025
5
out of
5
rating by J H
"Rachel was very knowledgeable, patient and professional. Awesome!"
We responded:
"Hello JH! Thank you so much for the compliment! Rachel is a treasure for sure. Let us know if there is anything we can do for you! "
darchia Robinson
September 18, 2025
5
out of
5
rating by darchia Robinson
"Rachel and Scott were such a huge help! They helped me make a couple of changes to my policy without any issues. Very attentive and informative."
We responded:
"Hi Darchia! Thanks a bunch for the awesome review! We’re doing a happy dance over here knowing you had a great experience with Rachel and Scott at our office! Let us know if you ever need help with anything! "
edgard hernandez
September 17, 2025
5
out of
5
rating by edgard hernandez
"Very awesome place very reasonable price they beat all my other insurance companies that's why I went with them the staff is very professional very helpful if they don't know an answer they will find it and give it to you they make you feel welcome and make you feel that you're important I think it's a great place and would recommend them to anybody"
We responded:
"Hi Edgar! We love hearing from happy customers like you. Thanks for the boost of positivity! We love being your good neighbor! We appreciate you so very much!!! "
Kayla Hinton
September 9, 2025
5
out of
5
rating by Kayla Hinton
"I spoke with Jennifer today. She was absolutely amazing. She went above and beyond to assist me. And she was very delicate and informative with me. She explained everything thoroughly. She actually made my day better! Based on her service with just one customer she deserves a raise!!!! Thank you Jennifer."
We responded:
"Wow, thank you so much for sharing this wonderful feedback! You made Jennifer's day (and ours too)! We truly appreciate you Kayla, Michelle Kerfin State Farm's office is lucky to have you! "
Elizabeth Kazmierczak
September 6, 2025
5
out of
5
rating by Elizabeth Kazmierczak
"Rachel is super sweet and informative. She made sure I understood everything fully and knew what I’m paying. I appreciate all her help."
We responded:
"Hi Elizabeth! Thank you so much for your kind words! Rachel will be thrilled to hear she made such a positive impression. We’re here anytime you need us—thanks again for trusting Michelle Kerfin State Farm!"
Kyle Lane
September 3, 2025
5
out of
5
rating by Kyle Lane
"Very good service. Amazing people working there. They don't hide things from you. Ask the questions and you will get an honest answer"
We responded:
"Hi Kyle! Thank you for your kind words! We believe honesty and transparency are the heart of great service, so we’re thrilled to hear you felt that firsthand. "
jameka Muhammad
September 3, 2025
5
out of
5
rating by jameka Muhammad
"Working with the staff here at Michelle Kirfin state farm is amazing. They are quick to answer and questions and are always looking for ways to help me save. Can't say enough about the entire team. Rachel, Nick, and Thanks guys. !!"
We responded:
"Thank you so much for the wonderful shoutout, Jameka! Rachel, Nick, and the whole team are doing a happy dance right now. We're here for you if you ever need anything! "
Amanda McKenna
August 28, 2025
5
out of
5
rating by Amanda McKenna
"Scott has been a real pleasure to work with. He explains things in such a way that it’s easy to understand, and has been very responsive and attentive with any questions or concerns I’ve had when discussing switching my policies to State Farm. His work ethic and attention to detail are top notch- Thanks, Scott!"
We responded:
"Hi Amanda! Your kind words just made our day – and probably our week! Thanks for the shout-out to Scott at Michelle Kerfin State Farm’s office. We’re lucky to have you!"
Stephen Kirscher
August 27, 2025
5
out of
5
rating by Stephen Kirscher
"Love Michelle's office, they are super helpful and reliable. Definitely great neighbors! 😉"
We responded:
"Hi Stephen! We love hearing from happy customers like you. Thanks for the boost of positivity! We love being your good neighbor! "
Kathy Tucker
August 25, 2025
5
out of
5
rating by Kathy Tucker
"Rachel is one of the best assets in this office! She is always happy, knowledgeable, and willing to help!! Next time maybe I will call just to say Hi instead of needing something :) thanks Rachel for all your help!!"
We responded:
"Hi Kathy! Thanks a bunch for the awesome review! We’re doing a happy dance over here knowing you had a great experience with Rachel at Michelle Kerfin State Farm’s office. Can’t wait to hear from you again! "
Han Bestler
August 21, 2025
5
out of
5
rating by Han Bestler
"Everyone at this office is amazing to work with, super great service and everyone is very friendly!"
We responded:
"Hi Han! You rock! Thanks for leaving such a sweet review, we truly appreciate it. Michelle Kerfin State Farm's office is here to help! "
Tim Newcomb
August 16, 2025
5
out of
5
rating by Tim Newcomb
"I added a new car to my policy. Rachel was thorough and helpful as always. I appreciate the excellent service."
We responded:
"Hi Tim! Thanks a ton for the awesome review! We’re thrilled to hear Rachel at Michelle Kerfin State Farm’s office hit the mark. My State Farm team and I are happy to be your good neighbor!"
Jason Obora
August 13, 2025
5
out of
5
rating by Jason Obora
"Always fast and friendly service."
We responded:
"Hi Jason! High fives all around! Thanks for the great review. We’re always here for you at Michelle Kerfin State Farm's office!"
Carl Carey
August 13, 2025
5
out of
5
rating by Carl Carey
"Jennifer was easy to talk to and very patient. answering all questions along the way."
We responded:
"Hi Carl! You just made our day brighter! Thanks for the kind words about Jennifer and for choosing Michelle Kerfin State Farm’s office. We’ll keep the good vibes coming your way!"
jeff andrews
August 12, 2025
5
out of
5
rating by jeff andrews
"Rachel helped update our policies to remove our sold vehicle. Fast and efficient."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
James Haworth
August 12, 2025
5
out of
5
rating by James Haworth
"Great Experience with Nick both on the phone and in person! Super Helpful !!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mike Sieling
August 6, 2025
5
out of
5
rating by Mike Sieling
"Just received assistance with auto insurance from Rachel Mehring at this office. We had two policies and she ran the numbers multiple ways to get the best rate for our family of four drivers. Thank you for your help and friendly service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Amanda Bryll
August 4, 2025
5
out of
5
rating by Amanda Bryll
"Today I had the pleasure of working with Jennifer on the phone. She was extremely thorough and helpful with me. I am extremely grateful for what she was able to do for me and my family with our auto insurance! The time and dedication she gave was amazing!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Stan and Debbie Rea
July 23, 2025
5
out of
5
rating by Stan and Debbie Rea
"Very easy procedure to add a car to my policy. Very friendly and knowledgeable staff."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
nicholas smith
July 22, 2025
5
out of
5
rating by nicholas smith
"Got great customer service and answers to every question insurance related i had. Got off the phone with a new amazing rate and couldn't be happier."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"