State Farm® Insurance Agent Michelle Kerfin

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Judy Gaskin

March 17, 2025

5 out of 5

"Nick Lazzara with State Farm asked detailed questions to help us pick the right company for our insurance needs. Very informative & polite, I would highly recommend them"

Alyssa Walsh

March 14, 2025

5 out of 5

"I recently had the pleasure of speaking to Rachel regarding life insurance policy’s. She was extremely patient with me, and she took time to ask questions to ensure what policy would best fit my needs. I highly recommend her as she is very knowledgeable and helpful."

Wayne Fitts

March 7, 2025

5 out of 5

"Daisy was very friendly, informative and patient when I called to inquire about a policy."

sophia d

March 2, 2025

5 out of 5

"Daisy was excellent! Very efficient and kind over the phone."

Kenitra Woods

February 27, 2025

5 out of 5

"I switched from Geico to State Farm about ten years ago and have been very happy ever since. I've encountered some phenomenal agents, but none compare to Scott Johnson. He has been a wealth of information and always responds promptly when any issues arise. What really speaks volumes about his character was when I called one time and he had just returned from lunch. He overheard that I was on the phone and immediately took the headset from the other representative to assist me with my problem. That gesture truly made me smile. Thank you, Scott Johnson. You are a calming presence in the most chaotic situations."

Marty H

February 13, 2025

5 out of 5

"Great team. Really appreciate Michelle, Jen, and Rachel"

Gina Kilimnik

January 31, 2025

5 out of 5

"I have been working with Rachel and she has been extremely helpful. All questions I have are answered promptly and accurately. I feel like she has found as many discounts as she can for us. It’s nice to have an agent and office that works with us."

Jennifer Lodovico

January 28, 2025

5 out of 5

"Nick was Great at explaining the entire process! Also fantastic at answering my 8 million questions! Customer service on point!"

We responded:

"Thank you for your kind words! We're glad to hear that Nick provided a great experience and took the time to answer all your questions. We appreciate your support and are always here to help!"

Gina Marra

January 23, 2025

5 out of 5

"I had a great experience working with Scott. He was very patient and very educated in the insurance industry. He helped me get the lowest rate with the most coverage for the needs of our household."

We responded:

"Thank you for your wonderful review! Scott is absolutely remarkable, and we’re glad he was able to provide you with the best coverage at the lowest rate for your household’s needs. His patience and expertise are truly valued, and we appreciate you taking the time to share your experience. "

Ann Morrow

January 7, 2025

5 out of 5

"Our state farm rep recently retired, we decided to go with Michelle's office. Everyone there is helpful, friendly and knowledgeable. Thanks so much to Michelle, Scott and the rest of the staff for everything."

We responded:

"Thank you for trusting Michelle’s office with your insurance needs! Michelle, Scott, and the rest of the team truly appreciate your kind words. If there’s ever anything we can do for you, don’t hesitate to reach out! "

Daniel Ufnal

January 2, 2025

5 out of 5

"Rachel is the best. Went out of her way to help"

We responded:

"Thank you so much for your positive feedback, Daniel! We're thrilled to hear that Rachel went above and beyond to help. We’ll be sure to share your appreciation with her."

Maria Née

December 31, 2024

5 out of 5

"Michelle and her staff went above and beyond their efforts to help figure out the best route to fit my needs. They are very knowledgeable on the products State Farm has to offer. I highly recommend them."

We responded:

"Thank you for your kind words, Maria! We’re delighted to know that our team went above and beyond to help you find the best coverage for your needs. Providing knowledgeable and personalized service is our top priority, and we truly appreciate your trust in us. "

Janessa Mendez

December 13, 2024

5 out of 5

"Rachel is simply the best. She is so informative and genuine. If you need any quotes or have any questions, she’s the girl to go to."

We responded:

"Thank you so much for your kind words! We’re thrilled to hear that Rachel has been so helpful and informative. She truly is a valued member of our team, and we’re so glad she could provide you with such a positive experience. If you ever need assistance in the future or have more questions, don’t hesitate to reach out. We’re here for you! – Michelle Kerfin State Farm Insurance "

Josh Ryan

March 15, 2025

5 out of 5

"Nick helped me bundle and get all my toys, truck and condo under one roof and found the best deals for me. Even with rising insurance rates the last few years, he found the best coverage for me and streamlined the entire process; truly happy to have someone out there who takes the time to listen and take your best interests to heart. This is the place to go, HIGHLY RECOMMEND!!"

Ray Delcourt

March 13, 2025

5 out of 5

"Wow, what an outstanding insurance company Michelle’s always on top of it, but I’ve been working with Jennifer and Rachel Recently and they both give unbelievable service and are kind attentive, and extremely knowledgeable What Fantastic agency, That truly cares!!!!!! I’ve been challenged to leave many times, but have never decided to because of excellent service!!! No reason to shop in you or else!!!"

We responded:

"Wow—thank you for such a fantastic review! We’re so grateful for your loyalty and kind words about Michelle and Rachel. Our team takes great pride in providing attentive, knowledgeable, and caring service, and it means the world to us that you’ve chosen to stay with us. We truly appreciate your trust and look forward to continuing to serve you. If you ever need anything, we’re always here for you!"

Kimberly O'Gorman

February 27, 2025

5 out of 5

"Rachel was extremely helpful and professional."

James Conterez

February 14, 2025

5 out of 5

"nick was super helpful took care of my bussiness insurance and also sent my investors certificate of insurance all within an hour thats what i call superior service"

Kristine Griffin

February 13, 2025

5 out of 5

"I am so happy that I made the decision to move all my insurance business to the Michelle Kerfin agency! I gave this agency a call when Amfam decided to raise my rates by 30% over a 2 month period even though I had never filed a claim. Jennifer has been absolutely amazing! She patiently answered all of my questions and helped me choose exactly the coverage I needed for my home,our cars, our boat, and my jewelry. Every policy came in lower in price than what I was currently paying! I couldnt be happier! Thank you Jennifer and the great folks at the Kerfin Agency!"

Alice Dzurisin

January 29, 2025

5 out of 5

"They are great!!"

Joshua Runge

January 27, 2025

5 out of 5

"Rachel was great! She helped us save just shy of $400/year on our car insurance by reviewing our current policies and switching some things up. Actually increased our coverage as well. Highly recommend stopping by in person to do a policy review!"

We responded:

"Thank you for your wonderful review, Joshua! We're happy to hear that Rachel was able to help you save money while increasing your insurance coverage. She truly goes above and beyond for our customers! We appreciate your recommendation and are always here if you need anything. Stop by anytime!"

Donna Murray

January 21, 2025

5 out of 5

"I needed to find a new insurance agent. Nick Lazzara was extremely knowledgeable and assisted me with a seamless transition to bring over my policies to State Farm. My policy coverage is exactly what I had before and the rates from State Farm were much more reasonable. I am looking forward to continued business with State Farm and I am so relieved this has all been settled to my satisfaction. Thanks Nick!"

We responded:

"We're thrilled to hear that Nick was able to help make your transition to State Farm seamless and that you’re happy with your policy coverage and rates. We take pride in providing great service and affordable options, and we’re glad to have you as part of the State Farm family. Thanks again for choosing us!"

Michael Rocco

January 2, 2025

5 out of 5

"This State Farm is the best!"

We responded:

"Thank you Mike! We’re so glad to hear that you had a great experience with us. If you ever need anything, we’re always here to help!"

Jordan Ox

January 1, 2025

5 out of 5

"The staff here is great. Michelle and her staff are very prompt to get back to you and address anything that may come up. I recently had a mix up where I was mistaken for another state farm customer in another state. Rachel from Michelle's staff handled it all to ensure the mistake was corrected and all by text message on new years eve! Very great service."

We responded:

"We always strive to go the extra mile for our customers, and we’re happy we could resolve the mix-up quickly for you Jordan. Your trust and kind words mean a lot to us. We’re glad we were able to help. "

Sarah Cheney

December 18, 2024

5 out of 5

"Always great customer service! I feel like they always take wonderful care of us to make sure all our needs are met!"

We responded:

"Thank you for your review and loyalty Sarah. We appreciate you as a customer. Always great to hear from you."

Jo Ann O'Toole

December 13, 2024

5 out of 5

"Rachel was incredibly helpful in providing me with a quote. After our conversation I gained a better understanding of my insurance needs and options. I am grateful for all the time she took to explain with detail my insurance needs. She is a great asset to your team."

We responded:

"Thank you for sharing your experience! We’re so pleased to hear that Rachel was able to help you gain a better understanding of your insurance needs and options. She truly takes pride in providing detailed and personalized service, and we’re lucky to have her on our team. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your trust in us! – Michelle Kerfin State Farm Insurance "