
State Farm® Insurance Agent Michelle Kerfin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
michelle brongiel
April 11, 2025
"Thank you jennifer you helped me tremendously"
Anna Krysiak
April 10, 2025
"I would like to say that Daisy is really patient and nice person ...Her approach to the customer is really 👌 She spent time to explaining all my questions to me."
Myra Holmes
April 10, 2025
"Rachel is a great agent. She has top tier customer service. She is really personable and has great energy. Rachel was very courteous and kind in her mannerism while maintaining the utmost professional. She was patient with giving us quotes and even took time to explain things thoroughly. She is truly about helping the customer save money because she made sure my mom knew how to access the Drive and Save program through the new app. All around great customer service skills rendered to the customers."
Alex Marusarz
April 9, 2025
"Very responsive and reasonable"
Dasha Rhodes
April 5, 2025
"I’m glad I came across this agent. The 5 stars reviews are very much deserving and confirmed with my experience. The person I spoke with and who addressed my needs was Scott. He was nice, professional, and VERY helpful which is always appreciated when coming from a different state. I was helped right away and my needs were met. What really impressed me was Scott’s willingness to contact my former State Farm agent’s office to inform them of my switch. This was so appreciated and one less thing I had to do with my move out of state. Moving is stressful in itself and if anyone could help make my life easier no matter how small the gesture, they for sure have my highest regard and respect. It’s the little things that count, and I’m glad Michelle’s office could help ease a bit of my burden. I also appreciated the ease of everything with already being a State Farm client. Scott was able to see my current plan and match it. His response was quick with my quotes along with the documents that I needed to sign. He also followed up with me informing me of what was happening with out-of-state policy after contacting my former agent. I love good communication, follow through and follow up and this seems to be a agencies that does just that and cares about their customers!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Helen Hennessey
April 1, 2025
"Neck is excellent always answers all my question thoroughly He is awesome to work with for all my insurance questions"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Andrew Crowe
March 25, 2025
"Rachel is amazing! Huge help"
zz
March 21, 2025
"very happy with prompt help rachel gave on the phone, b blessed! :)"
Patrice O'Toole
March 19, 2025
"Added Life Insurance and new State Farm Credit card that gives me $$ back. THANKS Rachel! Called curious about what coverages they have for jewelry, Rachel informed me about a personal article policy that would help me cover my belongings. Highly recommended to call her today!"
"Patrice - thank you for taking the time to leave us a review. We are thrilled to help insure your valuable items with our Personal Articles Policy. Let us know if you need anything else - Michelle"
Linda Joy-Esposito
March 19, 2025
"We have been customers of Michelle Kerfin's office for about 20 years now. The entire staff has never been anything but understanding and helpful. They offer guidance, improvement suggestions and most of all compassion. They are more like friends "Good Neighbors" indeed! Thanks to all of them. The Esposito's"
"Thank you Linda for your business for all these years. Your 5-star review means so much to us! My State Farm team and I are happy to be here for you for all your insurance needs! We appreciate you!"
Judy Gaskin
March 17, 2025
"Nick Lazzara with State Farm asked detailed questions to help us pick the right company for our insurance needs. Very informative & polite, I would highly recommend them"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Josh Ryan
March 15, 2025
"Nick helped me bundle and get all my toys, truck and condo under one roof and found the best deals for me. Even with rising insurance rates the last few years, he found the best coverage for me and streamlined the entire process; truly happy to have someone out there who takes the time to listen and take your best interests to heart. This is the place to go, HIGHLY RECOMMEND!!"
"Thank you for taking the time to share your thoughts and experience with our team! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance with your insurance or financial services, we’re here to help!"
Alyssa Walsh
March 14, 2025
"I recently had the pleasure of speaking to Rachel regarding life insurance policy’s. She was extremely patient with me, and she took time to ask questions to ensure what policy would best fit my needs. I highly recommend her as she is very knowledgeable and helpful."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance with your insurance or financial services, please don’t hesitate to reach out. We are here to help!"
Ray Delcourt
March 13, 2025
"Wow, what an outstanding insurance company Michelle’s always on top of it, but I’ve been working with Jennifer and Rachel Recently and they both give unbelievable service and are kind attentive, and extremely knowledgeable What Fantastic agency, That truly cares!!!!!! I’ve been challenged to leave many times, but have never decided to because of excellent service!!! No reason to shop in you or else!!!"
"Wow—thank you for such a fantastic review! We’re so grateful for your loyalty and kind words about Michelle and Rachel. Our team takes great pride in providing attentive, knowledgeable, and caring service, and it means the world to us that you’ve chosen to stay with us. We truly appreciate your trust and look forward to continuing to serve you. If you ever need anything, we’re always here for you!"
Wayne Fitts
March 7, 2025
"Daisy was very friendly, informative and patient when I called to inquire about a policy."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
sophia d
March 2, 2025
"Daisy was excellent! Very efficient and kind over the phone."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kimberly O'Gorman
February 27, 2025
"Rachel was extremely helpful and professional."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kenitra Woods
February 27, 2025
"I switched from Geico to State Farm about ten years ago and have been very happy ever since. I've encountered some phenomenal agents, but none compare to Scott Johnson. He has been a wealth of information and always responds promptly when any issues arise. What really speaks volumes about his character was when I called one time and he had just returned from lunch. He overheard that I was on the phone and immediately took the headset from the other representative to assist me with my problem. That gesture truly made me smile. Thank you, Scott Johnson. You are a calming presence in the most chaotic situations."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
James Conterez
February 14, 2025
"nick was super helpful took care of my bussiness insurance and also sent my investors certificate of insurance all within an hour thats what i call superior service"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office for your business insurance. If you ever need any assistance in the future, please don’t hesitate to reach out. "
Kristine Griffin
February 13, 2025
"I am so happy that I made the decision to move all my insurance business to the Michelle Kerfin agency! I gave this agency a call when Amfam decided to raise my rates by 30% over a 2 month period even though I had never filed a claim. Jennifer has been absolutely amazing! She patiently answered all of my questions and helped me choose exactly the coverage I needed for my home,our cars, our boat, and my jewelry. Every policy came in lower in price than what I was currently paying! I couldnt be happier! Thank you Jennifer and the great folks at the Kerfin Agency!"
"Thank you Kristine!! We appreciate you taking the time to review our team and the wonderful feedback. It is truly a pleasure to help you with all of your insurance and financial services needs. Please let us know if you have any questions. "
Marty H
February 13, 2025
"Great team. Really appreciate Michelle, Jen, and Rachel"
"Thank you Marty! We really appreciate your kind words and comments; we know you are busy! Please let us know if you have any questions or concerns about your insurance and financial services moving forward..."
Gina Kilimnik
January 31, 2025
"I have been working with Rachel and she has been extremely helpful. All questions I have are answered promptly and accurately. I feel like she has found as many discounts as she can for us. It’s nice to have an agent and office that works with us."
"Thank you Gina for your 5-star review! We really appreciate your business and the time you took to leave us a comment. We are here for you if you have any questions or concerns! "
Alice Dzurisin
January 29, 2025
"They are great!!"
"Thank you, Alice, for your 5-star review! We’re so glad to hear that you had a great experience with our team at the Michelle Kerfin State Farm office. We are dedicated to providing excellent service, and we appreciate you taking the time to recognize that. If you ever need anything, we’re always here to help."
Jennifer Lodovico
January 28, 2025
"Nick was Great at explaining the entire process! Also fantastic at answering my 8 million questions! Customer service on point!"
"Thank you for your kind words! We're glad to hear that Nick provided a great experience and took the time to answer all your questions. We appreciate your support and are always here to help!"
Joshua Runge
January 27, 2025
"Rachel was great! She helped us save just shy of $400/year on our car insurance by reviewing our current policies and switching some things up. Actually increased our coverage as well. Highly recommend stopping by in person to do a policy review!"
"Thank you for your wonderful review, Joshua! We're happy to hear that Rachel was able to help you save money while increasing your insurance coverage. She truly goes above and beyond for our customers! We appreciate your recommendation and are always here if you need anything. Stop by anytime!"