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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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N Simich

June 28, 2024

5  out of  5 rating by N Simich
"Rachel was great! Very fast && helpful finding me quotes for both of my cars"
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Gordon Collins

June 22, 2024

5  out of  5 rating by Gordon Collins
"Very knowledgeable and if she didn’t know the answer to a question, she looked it up right away. Very pleasant and professional in her dealings. Very happy to have her as our agent. Explained everything in detail and made sure that we understood what she was talking about. Very cute too, sorry, i had to add that!"
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The General 92

June 13, 2024

5  out of  5 rating by The General 92
"Experience the exceptional customer service at Michelle Kerfin’s State Farm office. Rachel was very attentive and professional. Rachel made my claim go very smooth. Switching over from Allstate to State Farm was the best decision ever! I highly recommend switching over to Michelle’s office, and let one of the staff members like Rachel, take care of all your insurance needs. Enjoy a stress-free claims process and peace of mind knowing you're in good hands with State Farm!"
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Michele Doneske

June 8, 2024

5  out of  5 rating by Michele Doneske
"Scott was Beyond words helpful andd the patience the helpfulness is soooo appreciated As always through This office team! Thank you again Scott!!! ❤️❤️❤️ I've had State Farm for many years Michelle Kerfin and her team for I have to say is one of the Best"
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Nicole Cottini

June 5, 2024

5  out of  5 rating by Nicole Cottini
"Rachel was great helped me get car and house insurance. Smooth process 😀"
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Rayan Adeel

May 30, 2024

5  out of  5 rating by Rayan Adeel
"I recently had the pleasure of speaking with Jennifer from State Farm Insurance, and I must say, the experience was outstanding. From the moment our conversation began, Jennifer was incredibly polite, attentive, and genuinely interested in helping me with my insurance needs. What impressed me the most was Jennifer's deep knowledge of the products and services offered by State Farm. She patiently explained all my options, answered every question I had with clarity, and made sure I fully understood my policy. Her professionalism and dedication to customer satisfaction truly stood out. She helped me with all my auto insurance needs and went above and beyond to explain their life insurance policy. The way she talked made it clear that she had genuine kindness in her words, which made a significant difference in my decision-making process. Moreover, Jennifer took the time to understand my specific situation and tailored her recommendations accordingly, ensuring I received the best possible coverage at an affordable rate. This personal touch made me feel valued and cared for as a customer. Overall, my interaction with Jennifer was a delightful experience, and I left the conversation feeling confident and well-informed about my insurance choices. I highly recommend Jennifer and State Farm Insurance for anyone seeking exceptional customer service and comprehensive insurance solutions."
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Michael J Deneen

May 21, 2024

5  out of  5 rating by Michael J Deneen
"Always look forward to visiting/calling State Farm (Michelle Kerfin). The Staff always have answers and fabulous guidance. After seven years, I feel like I’m talking to Family….maybe even talking TOO much! But they always listen! 😁 Someday, I'm taking the red wagon for a ride downhill! Thank you as always, J-Ryan! Be safe, be well!"
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Zayid Issa

May 13, 2024

5  out of  5 rating by Zayid Issa
"I am extremely satisfied with the service that I received from very knowledgeable and professional Rachel who helped me with my insurance for my autos and home I highly recommend anybody who is looking for insurance to visit and you will not regret it."
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Ben Bruce

May 7, 2024

5  out of  5 rating by Ben Bruce
"Rachel assisted me in obtaining new car insurance for my vehicle. She was extremely professional, and very knowledgable about the services provided by State Farm. She was honest about the process, and helped me understand the savings I received compared to my previous insurer. 10/10 would recommend."
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Raquel Herron

May 7, 2024

5  out of  5 rating by Raquel Herron
"Rachel provided excellent service and was able to provide options that provided great savings."
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Maria Hernandez

May 4, 2024

5  out of  5 rating by Maria Hernandez
"Outstanding customer service, always immediate resolution. Jennifer makes me feel like we’re family, so attentive and pleasant."
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Jeff Jackowiak

May 3, 2024

5  out of  5 rating by Jeff Jackowiak
"Switched after many years with a different company. Customer service is fantastic and the rates are much lower that what I was paying. Also offered options for more savings that were not available with the other company. Jennifer was super friendly and made the switch very easy."
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Elizabeth Jordan

April 30, 2024

5  out of  5 rating by Elizabeth Jordan
"I have been a customer of this state Farm office for years. Rachel is amazing and always helpful. Excellent customer service. Give this girl a raise!"
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William Cook

April 30, 2024

5  out of  5 rating by William Cook
"Scott was extremely helpful and very knowledgeable explained everything clearly to me helped me work everything out and was very informative I would like to say thank you again for all the help"
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Kya Williams

April 27, 2024

5  out of  5 rating by Kya Williams
"I recommend all my friends and family members to this State Farm Agency because of the customer service. I have been with the company for over 10 years. A special thank you to Rachel, who went above and beyond to provide me with the lowest quote to fit my needs. She is knowledgeable and went above and beyond for me. I received the information within great timing and for that, I recommend this agency. Thank you for all your help!"
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EL Boriqua

April 12, 2024

5  out of  5 rating by EL Boriqua
"Thank you to Rachel who is a employee. Very kind and respectful and knowledgeable. Helped me with all my questions and was patient with me."
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W W

April 8, 2024

5  out of  5 rating by W W
"Some of the best service I have received in a long time. Both Michele and Scott care about their customers and community. They are very patient and thorough when explaining insurance needs. I was happy to pay more and come over from another carrier."
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Billy

April 5, 2024

5  out of  5 rating by Billy
"Jennifer Ryan at Michelle Kerfin’s State Farm office in Homer Glenn has been more than helpful. She has helped me, and my family pick the right insurances for years. They are very prompt, helpful, professional, and dedicated to find the right insurance for you. I highly recommended them for all your insurance needs. Also, did I mention their customer service is AMAZING!"
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Erin Fiskow

April 5, 2024

5  out of  5 rating by Erin Fiskow
"Rachel did a great job helping me solve the issues I was having. She rearranged things and did additional research to make the best adjustments possible to our policy. Updating 4/5/24 Once again, Rachel was extremely helpful in assisting me with making the changes that needed to be made to our policy. She is very friendly and personable, while listing the best options to suit our needs."
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Katie Heldt

March 26, 2024

5  out of  5 rating by Katie Heldt
"Always very helpful and willing to go the extra mile to make sure I get the best deal and coverage I need!"
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Samantha LaBelle

March 21, 2024

5  out of  5 rating by Samantha LaBelle
"This team always has been exceptional! I’ve been with them for years and always been handled with great care. Rachel, specifically, was more than delightful and pleasant while changing my coverage. Couldn’t ask for anything else!"
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Matthew Richardson

March 20, 2024

5  out of  5 rating by Matthew Richardson
"Michelle is a great friend, and an even better agent! Her team is always ready to help with anything I need!"
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Judy Pershey

March 17, 2024

5  out of  5 rating by Judy Pershey
"Nick is a rockstar!!! State Farm lifer here and what the difference an agent makes!!"
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Gloria

March 7, 2024

5  out of  5 rating by Gloria
"Michelle Kerfin State Farm Insurance was referred to me by a relative. My current auto/home insurance costs spiked so much, I had to look elsewhere. Rachel at State Farm was so kind and very knowledgeable. She explained clearly what was best for me, taking in consideration of my finances. I'm very pleased with the auto/home policies I signed up for. I highly recommend this State Farm office. They've exceeded my expectations! Thank you Rachel!!"
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Tomorc K

February 28, 2024

5  out of  5 rating by Tomorc K
"When I called to confirm my quote and talk to my agent. She was busy, Jennifer, who picked up the phone, was more than happy to help me with my quote and getting my insurance finalized. She explained everything that I had chosen and had alerted me to a certain part of my policy. That should have been updated and to care of it for me. She also mentioned that I could bundle renter's insurance with my auto insurance to get a deal that I didn't know they offered. .The phone call that I had was very informative and very helpful. In about 15 minutes I had completed my quote and was ready to go"