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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Faber

November 21, 2025

5  out of  5
rating by Mike Faber
"Michelle and company are the very best! I have used many different insurance companies over the years but they surpass them all. Their customers service is phenomenal and the annual reviews really help to keep all my insurances up to date. I never have to worry about my coverage. There are no surprises. They have a great community presents and are the most helpful and caring agency out there."
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Angeline Dryer

November 20, 2025

5  out of  5
rating by Angeline Dryer
"Spoke with Jennifer regarding adding a driver to my policy. She was very happy to assist me. She reviewed everything before submitting the information. She explained some additional services State Farm offer, but she didn’t do anything “hard sell.” There were other times I needed assistance with my policy and each representative was a pleasure to work with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Islam Rafati

November 20, 2025

5  out of  5
rating by Islam Rafati
"Thank you, Jennifer Ryan such a wonderful and down-to-earth person went out of ohrr way to make sure my claim was done right even Corporate office was in the wrong She is like a good neighbor that’s there thank you, Jennifer 🫡❤️"
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Viengdara Sourigno

November 20, 2025

5  out of  5
rating by Viengdara Sourigno
"Great Customer Service!! Thank you Jennifer"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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sana samawi

November 18, 2025

5  out of  5
rating by sana samawi
"Rachel is very professional and amazing to work with. She helped us with an issue and made sure everything got done quickly and smoothly. Highly recommend."
We responded:
"Hi Sana! Thanks so much for your awesome review! We will definitely pass the compliments on to Rachel. "
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Brian Sullivan

November 15, 2025

5  out of  5
rating by Brian Sullivan
"The agency staff member, Jennifer was friendly, professional, spent time getting all the information and answering my questions for an accurate auto and home policy quote. I look forward to working with Jennifer and this agency."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jacqueline Smolek

November 6, 2025

5  out of  5
rating by Jacqueline Smolek
"Very good, knowledgeable ,clear patient, and kind."
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Jade Knapp

November 3, 2025

5  out of  5
rating by Jade Knapp
"Rachel was very knowledgeable and thoroughly explained the benefits of the plan. She is an excellent resource and a credit to her team!"
We responded:
"We’re honored by your positive feedback and we will definitely pass this along to Rachel! If there's anything we can do for you, just let us know!"
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Gina Kilimnik

November 3, 2025

5  out of  5
rating by Gina Kilimnik
"Jennifer is very helpful and good with problem solving."
We responded:
"Thank you Gina for your 5-star review! We really appreciate your business and the time you took to leave us a comment. We are here for you if you have any questions or concerns! "
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Carlotta Lofton

October 27, 2025

5  out of  5
rating by Carlotta Lofton
"Nick was excellent in providing the needed information so that I could make a well informed decision. He was patient and courteous! Good job and thanks, again!!"
We responded:
"Hi Carlotta! We are thrilled you had such an amazing experience with Nick. If you ever need anything, just let us know! "
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Danielle Iacobazzi

October 25, 2025

5  out of  5
rating by Danielle Iacobazzi
"Jennifer was so great. She went above and beyond giving me quotes and answered all my questions. She was very knowledgeable, talked me through everything, went through all the what ifs, and helped me get the best rate. Thanks so much."
We responded:
"Thank you so much for your amazing review, Danielle! We'll be sure to pass it on to Jennifer. We're so happy you chose us to be your good neighbors! "
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Gina Kazmierczak

October 23, 2025

5  out of  5
rating by Gina Kazmierczak
"We purchased a new van. As Rachel was going over the info she decided to check our other vehicles info. Turns out we were able to take some of the family members off a few cars. We ended up getting back over $400 every six months in savings! Thanks Rachel!"
We responded:
"Thank you for taking the time to share your experience with State Farm and specifically, with Jennifer. We're truly sorry to hear about the accident your daughter was involved in, but relieved to know that our team, led by Jennifer, was able to support you effectively through the claims process. -Michelle"
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Rob D

October 13, 2025

5  out of  5
rating by Rob D
"I called for a claim. Jennifer noticed info in my account wasn't accurate. She was able to straighten everything out for me. I was upset with myself, and she was very nice and assured me everything would get worked out."
We responded:
"Hi Rob! Thank you for the awesome review, we're so glad Jen was able to help you! If you ever need help with anything, just let us know. "
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Matthew Skobel

October 10, 2025

5  out of  5
rating by Matthew Skobel
"Jennifer was very nice and extremely helpful. She took care of the problem I was dealing with seamlessly and I am so thankful for her. She’s amazing if you ever need anything she’s your go-to! Can’t recommend her enough."
We responded:
"Hi Matthew, thanks for the glowing review! We'll be sure to pass your kind words on to Jennifer. We're so lucky to be your good neighbor! "
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J H

October 2, 2025

5  out of  5
rating by J H
"Rachel was very knowledgeable, patient and professional. Awesome!"
We responded:
"Hello JH! Thank you so much for the compliment! Rachel is a treasure for sure. Let us know if there is anything we can do for you! "
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darchia Robinson

September 18, 2025

5  out of  5
rating by darchia Robinson
"Rachel and Scott were such a huge help! They helped me make a couple of changes to my policy without any issues. Very attentive and informative."
We responded:
"Hi Darchia! Thanks a bunch for the awesome review! We’re doing a happy dance over here knowing you had a great experience with Rachel and Scott at our office! Let us know if you ever need help with anything! "
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edgard hernandez

September 17, 2025

5  out of  5
rating by edgard hernandez
"Very awesome place very reasonable price they beat all my other insurance companies that's why I went with them the staff is very professional very helpful if they don't know an answer they will find it and give it to you they make you feel welcome and make you feel that you're important I think it's a great place and would recommend them to anybody"
We responded:
"Hi Edgar! We love hearing from happy customers like you. Thanks for the boost of positivity! We love being your good neighbor! We appreciate you so very much!!! "
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Kayla Hinton

September 9, 2025

5  out of  5
rating by Kayla Hinton
"I spoke with Jennifer today. She was absolutely amazing. She went above and beyond to assist me. And she was very delicate and informative with me. She explained everything thoroughly. She actually made my day better! Based on her service with just one customer she deserves a raise!!!! Thank you Jennifer."
We responded:
"Wow, thank you so much for sharing this wonderful feedback! You made Jennifer's day (and ours too)! We truly appreciate you Kayla, Michelle Kerfin State Farm's office is lucky to have you! "
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Elizabeth Kazmierczak

September 6, 2025

5  out of  5
rating by Elizabeth Kazmierczak
"Rachel is super sweet and informative. She made sure I understood everything fully and knew what I’m paying. I appreciate all her help."
We responded:
"Hi Elizabeth! Thank you so much for your kind words! Rachel will be thrilled to hear she made such a positive impression. We’re here anytime you need us—thanks again for trusting Michelle Kerfin State Farm!"
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Kyle Lane

September 3, 2025

5  out of  5
rating by Kyle Lane
"Very good service. Amazing people working there. They don't hide things from you. Ask the questions and you will get an honest answer"
We responded:
"Hi Kyle! Thank you for your kind words! We believe honesty and transparency are the heart of great service, so we’re thrilled to hear you felt that firsthand. "
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jameka Muhammad

September 3, 2025

5  out of  5
rating by jameka Muhammad
"Working with the staff here at Michelle Kirfin state farm is amazing. They are quick to answer and questions and are always looking for ways to help me save. Can't say enough about the entire team. Rachel, Nick, and Thanks guys. !!"
We responded:
"Thank you so much for the wonderful shoutout, Jameka! Rachel, Nick, and the whole team are doing a happy dance right now. We're here for you if you ever need anything! "
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Amanda McKenna

August 28, 2025

5  out of  5
rating by Amanda McKenna
"Scott has been a real pleasure to work with. He explains things in such a way that it’s easy to understand, and has been very responsive and attentive with any questions or concerns I’ve had when discussing switching my policies to State Farm. His work ethic and attention to detail are top notch- Thanks, Scott!"
We responded:
"Hi Amanda! Your kind words just made our day – and probably our week! Thanks for the shout-out to Scott at Michelle Kerfin State Farm’s office. We’re lucky to have you!"
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Stephen Kirscher

August 27, 2025

5  out of  5
rating by Stephen Kirscher
"Love Michelle's office, they are super helpful and reliable. Definitely great neighbors! 😉"
We responded:
"Hi Stephen! We love hearing from happy customers like you. Thanks for the boost of positivity! We love being your good neighbor! "
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Kathy Tucker

August 25, 2025

5  out of  5
rating by Kathy Tucker
"Rachel is one of the best assets in this office! She is always happy, knowledgeable, and willing to help!! Next time maybe I will call just to say Hi instead of needing something :) thanks Rachel for all your help!!"
We responded:
"Hi Kathy! Thanks a bunch for the awesome review! We’re doing a happy dance over here knowing you had a great experience with Rachel at Michelle Kerfin State Farm’s office. Can’t wait to hear from you again! "
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Han Bestler

August 21, 2025

5  out of  5
rating by Han Bestler
"Everyone at this office is amazing to work with, super great service and everyone is very friendly!"
We responded:
"Hi Han! You rock! Thanks for leaving such a sweet review, we truly appreciate it. Michelle Kerfin State Farm's office is here to help! "