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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Val Reimer

Val Reimer

March 27, 2026

5  out of  5
rating by Val Reimer
"Rachel was the most helpful insurance rep I have ever dealt with. So kind. So patient. I had all sorts of questions and she explained each part thoroughly. I was very grateful that she saved me money from what I was quoted online. She made the process easy and painless."
We responded:
"Hi Val! I am so happy to hear you had such an amazing experience with Rachel! We always try to help the best we can in every situation!"
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Arthur V.

March 26, 2026

5  out of  5
rating by Arthur V.
"Jennifer was very helpful and friendly and took care of all my requests and answered all my questions."
We responded:
"Hi Arthur! Thank you for taking the time to write this amazing review! If you ever need help or have questions, we're here to help!"
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Gina Marra

March 22, 2026

5  out of  5
rating by Gina Marra
"Rachel helped us with an issue we never thought would be solved. She made it so easy."
We responded:
"Thank you for your wonderful review! Scott is absolutely remarkable, and we’re glad he was able to provide you with the best coverage at the lowest rate for your household’s needs. His patience and expertise are truly valued, and we appreciate you taking the time to share your experience. "
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Marissa Marra

March 20, 2026

5  out of  5
rating by Marissa Marra
"Was extremely helpful and solved our problem we have been battling!"
We responded:
"Hi Marissa! Thank you for taking the time to write this amazing review! We truly appreciate you and are here if you ever need anything!"
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Josh Ryan

March 18, 2026

5  out of  5
rating by Josh Ryan
"Nick helped me bundle and get all my toys, truck and condo under one roof and found the best deals for me. Even with rising insurance rates the last few years, he found the best coverage for me and streamlined the entire process; truly happy to have someone out there who takes the time to listen and take your best interests to heart. This is the place to go, HIGHLY RECOMMEND!!"
We responded:
"Thank you for taking the time to share your thoughts and experience with our team! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance with your insurance or financial services, we’re here to help!"
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Kathy Bonko

March 16, 2026

5  out of  5
rating by Kathy Bonko
"Scott Johnson was very helpful and knowledgeable. I appreciated the time he took to answer my questions."
We responded:
"Hi Kathy! So glad to hear you had such a great experience with Scott! We are so honored that you trust us with your insurance needs! Let us know if there is anything that we can do to help!!!"
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James Stokes

March 11, 2026

5  out of  5
rating by James Stokes
"Very helpful and great to deal with!"
We responded:
"Hi James!! We love to hear that you had a great experience with us!! If you ever need anything, we are one call away!"
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Meaghan Marcin

March 11, 2026

5  out of  5
rating by Meaghan Marcin
"Nick was extremely helpful with adjusting our auto policies"
We responded:
"Hi Meaghan! Amazing review, thank you so much! If you ever need anything, we are here for you!!!"
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Judy Gaskin

March 11, 2026

5  out of  5
rating by Judy Gaskin
"Nick Lazzara with State Farm asked detailed questions to help us pick the right company for our insurance needs. Very informative & polite, I would highly recommend them"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Teagan Alvarez

March 10, 2026

5  out of  5
rating by Teagan Alvarez
"Jennifer was amazing"
We responded:
"Hi Teagan! Love to hear that you had such a great experience with Jennifer!"
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Dave Sexton

March 10, 2026

5  out of  5
rating by Dave Sexton
"Rachel could not have been more helpful than she was! We were very well pleased with her performance! Thank you so very much!"
We responded:
"Hi Dave! Thank you so much for the amazing review!! "
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Adam Allan

March 2, 2026

5  out of  5
rating by Adam Allan
"Scott really helped me out he’s a great dude and honestly looks for the best results in anyone’s situation, I couldn’t ask for a better agent to talk to whenever I call."
We responded:
"Hi Adam!! We are so happy to hear you had such a great time with Scott! If you ever need anything, we are one call away! "
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trisha kot

February 28, 2026

5  out of  5
rating by trisha kot
"I could not live without Michelle and her staff. They literally take care of all my insurance needs. It is so nice to have everything in one hardworking, friendly, & efficient office. They are also a great asset to this community."
We responded:
"Hi Trisha! We are so, so happy we get to help you! "
Profile photo of Gary P

Gary P

February 28, 2026

5  out of  5
rating by Gary P
"Always encounter a friendly and helpful staff person. Spoke with Jennifer today (on a Saturday) and she cordially assisted me."
We responded:
"Hi Gary! Thank you for taking the time to leave us a review! We are always here to assist you!!!"
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Mary Ryan

February 26, 2026

5  out of  5
rating by Mary Ryan
"I have been a client of Michelle Kerfin for many years and the customer service has been excellent. Today I had the pleasure of working with Rachel. She was extremely helpful with an auto insurance claim that I was having problems resolving. She went on and above in getting answers from the claims department. I am happy that I have an agent that gets involved and doesn't just give me an 800 number. Rachel made sure the issue was resolved until the very end. Thank you!"
We responded:
"Hi Mary! Thank you for this glowing review! We are here to help any time you need us!"
Profile photo of Erick Mikrut

Erick Mikrut

February 26, 2026

5  out of  5
rating by Erick Mikrut
"Added our daughter to our car insurance, totally dreading this phone wondering how much this was gonna cost. Come to find out it wasn’t as bad as I thought. Very reasonable. Rachel was very helpful and informative and even reviewed our policy and was able to lower our premium and add some better options to our plan. We have been with State Farm for years and with the same agent (Michelle Kerfin) I would totally recommend her!"
We responded:
"Hi Erick! So happy to hear you were helped by Rachel! We're always here for you!!"
Profile photo of Stanli Gwin

Stanli Gwin

February 25, 2026

5  out of  5
rating by Stanli Gwin
"Daisy was absolutely amazing. She was attentive, answered all my questions, great customer service skills, and followed up with me in a timely fashion. She also extended herself for any concerns I may have in the future. My quote was cheaper than Progressive and I was able to bundle two policies for a great rate. If you’re looking for reasonable rates and a knowledgeable agent please don’t hesitate to contact her. Thank you Daisy for making my transition seamless."
We responded:
"Hi Stanli!! Thank you so much for this amazing review!!! If you ever need anything, we are here to help you!"
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Tomas Tamkus

February 17, 2026

5  out of  5
rating by Tomas Tamkus
"Thank you for your service, always the best."
We responded:
"Hi Tomas! Thank you so much for your review! We appreciate your kind words and will always be here if you need anything!"
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Tammy Miller

February 14, 2026

5  out of  5
rating by Tammy Miller
"She was very kind and professional. Helped me connect my drive safe and save. Remarkable person."
We responded:
"Hi Tammy! We are so happy to hear that you were helped connecting your Drive Safe and Save! If you ever need anything, we are here to help you!"
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Mike McLoughlin

February 12, 2026

5  out of  5
rating by Mike McLoughlin
"Pleasant and helpful. State Farm is reliable insurance and this office is particularly helpful."
We responded:
"Hi Mike! Thank you so much for this glowing review! We love to hear that you found us helpful. If you ever need anything, just let us know!"
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Karen Adamczyk

February 7, 2026

5  out of  5
rating by Karen Adamczyk
"Jennifer Ryan provides great service! She answers all questions quickly and clearly. Whether in person, phone, or email, she is easily accessible. Thank you!"
We responded:
"Hi Karen! Thank you for the amazing review about Jennifer! We're always available to help you! "
Profile photo of Ray Delcourt

Ray Delcourt

February 6, 2026

5  out of  5
rating by Ray Delcourt
"So five stars because working with Jennifer at this agency was wonderful. I called to change my car insurance because we purchased a new car she handled that wonderfully of course does she happen to mention some baking relationships that they had with US BANK in about a CD promotion that they had it saved promotion luckily enough I was looking for those exact same service and we put our heads together and we’re able to come up with a great solution for me right over the phone right on my computer and my phone worked out great though I’ve got the combined services with State Farm and US BANK of a CD checking account and savings account with great dividends!! she also had mentioned that there was business insurance for my small business with Scott help me with right away and I switched over that as well and I’m a longtime customer so they keep on helping me and they keep on cared about me, which is outstanding that’s one of the reasons why I stay with State Farm and especially Michelle Kerfin!! outstanding"
We responded:
"Wow—thank you for such a fantastic review! We’re so grateful for your loyalty and kind words about Michelle and Rachel. Our team takes great pride in providing attentive, knowledgeable, and caring service, and it means the world to us that you’ve chosen to stay with us. We truly appreciate your trust and look forward to continuing to serve you. If you ever need anything, we’re always here for you!"
Profile photo of Kelly Majewski

Kelly Majewski

February 3, 2026

5  out of  5
rating by Kelly Majewski
"Michelle was very knowledgeable and explained my policy in depth. Also show me how to save money with adding renters insurance which I’m very appreciative of."
We responded:
"Hi Kelly! WOW! I am so happy to hear that you had a great experience with the office. If you ever need help, we're just a call away!"
Profile photo of Tammy Wolak

Tammy Wolak

January 30, 2026

5  out of  5
rating by Tammy Wolak
"I recently connected with this State Farm agency after they reached out to provide an auto insurance quote, and I had the pleasure of working with Rachel. She was extremely accommodating, professional, and genuinely committed to helping me understand all my options. The quote she provided was far more competitive than my current provider—competitive enough that they ultimately earned all of my business. Rachel was responsive to every question, made the entire process smooth, and handled the transfer of my policies with care and efficiency. Excellent customer service, fair pricing, and a truly seamless experience. I highly recommend this agency to anyone looking for quality insurance without overpaying."
We responded:
"Hi Tammy! We love to hear that Rachel helped you with your property and vehicle insurance! If you ever need anything, we're just a call away!"
Profile photo of Virginia DiDomizio

Virginia DiDomizio

January 28, 2026

5  out of  5
rating by Virginia DiDomizio
"I spoke with Daisy over the phone and she was incredibly helpful. She kindly explained everything extremely well and thoroughly, making sure i understood everything completely. She was very clear and patient, making my overall experience wonderful."
We responded:
"Hi Virginia! Thank you for this amazing review! I'm so glad that Daisy was able to help you with life insurance!"