Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Erin Fiskow

September 18, 2023

5  out of  5 rating by Erin Fiskow
"Rachel did a great job helping me solve the issues I was having. She rearranged things and did additional research to make the best adjustments possible to our policy."

Brittany Budde

September 18, 2023

5  out of  5 rating by Brittany Budde
"Michelle, Rachel, and Jennifer are the best. They are so kind, patient, and knowledgeable. I always have the best experience when I need to call the office!"

Sonny Z

September 13, 2023

5  out of  5 rating by Sonny Z
"Working with Jennifer has been great. She is very friendly, knowledgeable and professional."


August 24, 2023

5  out of  5 rating by ABH
"Always a pleasure when I call Michelle Kerfin’s office. They have always been helpful and so friendly!"

Humza Said

August 15, 2023

5  out of  5 rating by Humza Said
"Rachel was absolutely amazing, helped me with every question I had, and anything that I needed she had an answer. I appreciate her patience and for making sure I had the best coverage. Thank you Rachel"

Judo Master

August 11, 2023

5  out of  5 rating by Judo Master
"Rachel is very pleasant and patient!"

Sean Tucker

August 8, 2023

5  out of  5 rating by Sean Tucker
"Absolutely the most helpful and kindest people I have ever talked to. They helped me understand why my bill was a bit higher than I was quoted ($238 instead of $185 give or take a little.) because I got a new car and swapped the insurance over. TLDR; Overall their customer service here is top notch and I love them."

Meghan Yucaitis

August 7, 2023

5  out of  5 rating by Meghan Yucaitis
"Nick was very professional and easy to work with. Happy to have made the switch to State Farm!"

Cathy Haan

August 4, 2023

5  out of  5 rating by Cathy Haan
"Jesse was extremely helpful in adjusting our coverage. He was knowledgeable and professional. A pleasure and he was intentional about the details."

Nala Johnson

August 4, 2023

5  out of  5 rating by Nala Johnson
"Such a kind office!! I came in yesterday to get a quote from Jesse as a first time insurance buyer and he helped me tremendously. He got me a great deal on renters insurance, while still keeping a light and comforting environment. I truly enjoyed my experience and will be coming back to Jesse for any future quotes!"

Ray Delcourt

August 1, 2023

5  out of  5 rating by Ray Delcourt
"Always ready to answer your questions and get the right answer! Not your typical insurance agency, they take the time to make sure that you’re taken care of, including making sure that you’re not over insured. That is a rare show of integrity in todays crowded marketplace. Michelle is a pleasure to talk to, and a brilliant listener. Please make sure that you try out this state farm insurance agency before you go anywhere else you won’t be sorry."


July 27, 2023

5  out of  5 rating by MICHAEL HUSSEY
"Rachel secured new and lower Auto and Homeowners insurance rates for me and Jennifer was very helpful with her wise guidance and is a great asset to your team"

Kourtney Jenkins

July 26, 2023

5  out of  5 rating by Kourtney Jenkins
"The representative that I spoke with Jennifer R. is the best.! She was very helpful and was able to answer every question I asked. She was a great help.!"

Deanna McFadden

July 22, 2023

5  out of  5 rating by Deanna McFadden
"Stopped by the office to inquire about insurance and to get some quotes. We were very impressed with Jennifer. She clearly knows the products and was able to save us a significant amount of money. She went above and beyond to help us. Including staying well after the normal office hours. She was fantastic!!! We switched on the spot."

Bellarenia Meania

July 21, 2023

5  out of  5 rating by Bellarenia Meania
"Jennifer Ryan was extremely helpful. She was very clear on her words and stayed very kind while explaining to me."

Kathleen Martino

July 20, 2023

5  out of  5 rating by Kathleen Martino
"I want to thank Michelle Kerfin and her staff for the excellent service they deliver. It is so refreshing to deal with people who listen and get back to you in a timely manner. I definitely recommend them for all your insurance needs!"

Ashley Dallman-Williams

July 18, 2023

5  out of  5 rating by Ashley Dallman-Williams
"Happy to switch to State Farm with Rachel as my agent! I was first connected to this office and team of professionals through a referral of being a top-notch business. Then, my experience working with Rachel was wonderful. Her professionalism and kindness shined. I highly recommend the office of Michelle Kerfin for your insurances needs. I feel they truly care about your personalized situation and who you are as a client."

Stephanie Phillips

July 11, 2023

5  out of  5 rating by Stephanie Phillips
"I spoke with Rachel today about auto insurance. She made it very simple and easy to understand the information and was able to set up my new car ownership. She was very kind and helpful throughout the process today!"

Julie Shelton

June 24, 2023

5  out of  5 rating by Julie Shelton
"Jennifer was amazing over the phone and in person. Very informative and beyond helpful."

cory kristy

June 12, 2023

5  out of  5 rating by cory kristy
"The best experience I've ever had! Rachel did awesome work and was fast at doing it!"

Cody Duggins

June 3, 2023

5  out of  5 rating by Cody Duggins
"Jennifer at Michelle Kerfin State Farm was so nice and helpful to work with. It is so nice to have a local agent to talk to again!"


June 2, 2023

5  out of  5 rating by Noe
"Great service"

Laura Brasch

June 1, 2023

5  out of  5 rating by Laura Brasch
"Every single person I’ve interacted with at this office is professional, friendly and knowledgeable. They always take their time to answer my questions with patience and kindness. Highly recommend if you want a family-like experience for your insurance needs."

Linda Zander

May 24, 2023

5  out of  5 rating by Linda Zander
"This insurance agency is unbelievable in all aspects, they go above and beyond to help their clients. I wish I had found this agency fifty years ago. I was over paying for years. Jennifer is by far the best agent I ever had. She went over everything with me and help get the plans I needed to insure that my home and vehicles are protected. Love my State Farm Agency! Linda Zander"

Kathy Glenn

May 23, 2023

5  out of  5 rating by Kathy Glenn
"Son totalled his car. I really didn't have to do anything. Called the claims department they explained everything to me. Went to thier office and Nick was so kind and understanding."