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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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EL Boriqua

April 12, 2024

5  out of  5 rating by EL Boriqua
"Thank you to Rachel who is a employee. Very kind and respectful and knowledgeable. Helped me with all my questions and was patient with me."
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W W

April 8, 2024

5  out of  5 rating by W W
"Some of the best service I have received in a long time. Both Michele and Scott care about their customers and community. They are very patient and thorough when explaining insurance needs. I was happy to pay more and come over from another carrier."
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Billy

April 5, 2024

5  out of  5 rating by Billy
"Jennifer Ryan at Michelle Kerfin’s State Farm office in Homer Glenn has been more than helpful. She has helped me, and my family pick the right insurances for years. They are very prompt, helpful, professional, and dedicated to find the right insurance for you. I highly recommended them for all your insurance needs. Also, did I mention their customer service is AMAZING!"
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Erin Fiskow

April 5, 2024

5  out of  5 rating by Erin Fiskow
"Rachel did a great job helping me solve the issues I was having. She rearranged things and did additional research to make the best adjustments possible to our policy. Updating 4/5/24 Once again, Rachel was extremely helpful in assisting me with making the changes that needed to be made to our policy. She is very friendly and personable, while listing the best options to suit our needs."
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Katie Heldt

March 26, 2024

5  out of  5 rating by Katie Heldt
"Always very helpful and willing to go the extra mile to make sure I get the best deal and coverage I need!"
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Samantha LaBelle

March 21, 2024

5  out of  5 rating by Samantha LaBelle
"This team always has been exceptional! I’ve been with them for years and always been handled with great care. Rachel, specifically, was more than delightful and pleasant while changing my coverage. Couldn’t ask for anything else!"
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Matthew Richardson

March 20, 2024

5  out of  5 rating by Matthew Richardson
"Michelle is a great friend, and an even better agent! Her team is always ready to help with anything I need!"
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Judy Pershey

March 17, 2024

5  out of  5 rating by Judy Pershey
"Nick is a rockstar!!! State Farm lifer here and what the difference an agent makes!!"
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Gloria

March 7, 2024

5  out of  5 rating by Gloria
"Michelle Kerfin State Farm Insurance was referred to me by a relative. My current auto/home insurance costs spiked so much, I had to look elsewhere. Rachel at State Farm was so kind and very knowledgeable. She explained clearly what was best for me, taking in consideration of my finances. I'm very pleased with the auto/home policies I signed up for. I highly recommend this State Farm office. They've exceeded my expectations! Thank you Rachel!!"
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Tomorc K

February 28, 2024

5  out of  5 rating by Tomorc K
"When I called to confirm my quote and talk to my agent. She was busy, Jennifer, who picked up the phone, was more than happy to help me with my quote and getting my insurance finalized. She explained everything that I had chosen and had alerted me to a certain part of my policy. That should have been updated and to care of it for me. She also mentioned that I could bundle renter's insurance with my auto insurance to get a deal that I didn't know they offered. .The phone call that I had was very informative and very helpful. In about 15 minutes I had completed my quote and was ready to go"
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Layton Sowell

February 21, 2024

5  out of  5 rating by Layton Sowell
"Rachel was awesome! Answered all my questions super friendly and understanding."
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Nancy Stephenson

February 17, 2024

5  out of  5 rating by Nancy Stephenson
"Thank you, Scott. for helping me get good insurance with State Farm. I appreciate it so much. Knowing I can get help when I need it. It was nice talking with you. Thank you again. Nancy Stephenson"
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Mark Jonas

February 5, 2024

5  out of  5 rating by Mark Jonas
"Called to get my auto insurance transferred and it was done in 123 with no headache! Shoutout to Nick Lazzara for making the process as smooth and efficient as possible. This man deserves a raise!"
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Gina Kazmierczak

February 4, 2024

5  out of  5 rating by Gina Kazmierczak
"My daughter was in an accident caused by someone else. We ended up having to claim it on our policy. State Farm did an amazing job. It ended up being more and they covered it. They turned a stressful situation into a pleasant experience! Jennifer Ryan answered all my questions! Thank you State Farm And Jennifer! 🚗"
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Ryan Strauss

January 31, 2024

5  out of  5 rating by Ryan Strauss
"I've been insured with State Farm and Michelle for 15+ years. They have been extremely helpful every time I needed them."
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Avery Anderson

January 31, 2024

5  out of  5 rating by Avery Anderson
"Overall, I am very satisfied with my experience with Scott. I would recommend him to others, especially for the customer service and competitive premiums. He made switching over to State Farm such an easy process. He also had extensive knowledge of his products. In summary, my experience with Scott was extremely positive, and I feel confident in State Farm's ability to provide reliable coverage for my cars."
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J Davis

January 20, 2024

5  out of  5 rating by J Davis
"Very patient, knowledgable and helpful. Took all the time I needed to answer questions."
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Damon huffman

January 18, 2024

5  out of  5 rating by Damon huffman
"Great customer service. Very helpful and hassle free!"
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Carl Mcgee

January 16, 2024

5  out of  5 rating by Carl Mcgee
"Scott Johnson was friendly, knowledgeable and very professional. I highly recommend this company."
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Jennifer Prado

January 12, 2024

5  out of  5 rating by Jennifer Prado
"Had the best experience going into State Farm today! Rachel was the best advisor. She was informative, helpful, and answered all of my insurance questions."
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Patricia

January 10, 2024

5  out of  5 rating by Patricia
"Rachel was very helpful in insuring our new car and also our granddaughters!"
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Beth S.

January 8, 2024

5  out of  5 rating by Beth S.
"I spoke with Scott who was kind and efficient in organizing a quote. I appreciate the attentiveness and diligence of the team."
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Diego Camargo

January 5, 2024

5  out of  5 rating by Diego Camargo
"Very helpful very kind"
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Kristin Hauser

January 5, 2024

5  out of  5 rating by Kristin Hauser
"I had a great experience working with Scott. He was very patient and professional with answering all my questions. I learned new things about different coverages with homeowners insurance. Scott was able to save me money while obtaining better coverage for my home and auto policy."
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Jeni Ozark

December 22, 2023

5  out of  5 rating by Jeni Ozark
"I highly recommend Michelle Kerfin. I have been with State Farm for 44 years. All these years, I have never had an agent that was so thorough and attentive as Michelle. She explains everything in terms I can easily understand and makes sure there are no gaps in coverage. She has been there every step of the way for a couple of claims we had. Her staff is also attentive to detail and treats their customers like VIP's. Michelle and her staff are truly good neighbors."